Terms and conditions
GTD Afrika Tours Limited
Please take your time to read terms and conditions of GTD Afrika Tours Limited.
In case of any question, please do not hesitate to contact us.
All information detailed in the intineraries is given to the best of GTD Afrika Tours knowledge and based on the current information available.
To reserve Flights and Gorilla permits we need your full names as they appear in the passport and before confirming a safari the client must inform the GTD Tours of any preferences and special requests of the participants like diet, disability, medical needs and other relating requirements. GTD Tours will meet the requests if possible.
GTD has the right to change and adjust the tour intinary, accommodation, services and transportation shown in the travel plan in the event of in foreseen circumstances before arrival.
Travelers are fully responsibile for their insurances.
Prices vary depending on group size and specific requirements.
Any changes in the intinary will be communicated to the client as soon as possible.
Prices
Prices on the website for our clients can change without notice and are not guaranteed until confirmed in writing.
GTD reserves the right to change the prices at any time should there be any fluctuation in the exchange rate or an increase in the cost of any element of the tour.
The travel company will, however, make every effort to minimize any increase.
Payments
All payments will be booked and confirmed with a 30% deposit.
For gorilla permits, a full advance payment of the permit fee is required to make a reservation.
The payment balance must be paid in full within 42 days before arrival. If not received, GTD reserves the right to cancel the booking.
Payments can be made by Visa, credit card and bank transfer before the start of the tour.
Cancellation and refunds
Cancellation: 60 days to arrival 10%
Cancellation: 59 – 30 days to arrival 25%
Cancellation: 29 – 10 days to arrival 50%
Cancellation: 9 – 3 days to arrival 100%
Cancellation: 48 hours or less to arrival 100%
Gorrilla permits and air tickets are 100% not refundable.
Travel insurance& Complaints
Travel insurance
It’s compulsory a client to confirm that has a suitable Travel insurance to cover his or her related medical emergencies or loss of valuables.
Complaints
The GTD Afrika tours limited shall make sure that the company exceeds the expectations in every area of the tour arrangements.
However suggestions are very much appreciated in order to keep improving the quality of the service as we promote sustainability through travel.
The case should be reported in writing before 30days after the tour. In case the problem is not solved to the client’s satisfaction. GTD Afrika tours limited representatives and the supplier of services will do the best to resolve the matter.
GTD Afrika Tours Limited carry a passanger liability insurance in its own vehicles according to the respective laws of the country.
If you have any question, please do not hesitate to contact us!
Thank you so much for your time to read the Terms and Conditions of GTD Afrika Tours Limited!